Frequently Asked Questions (FAQ)

1. What should I do if there is a problem with my order?

If you have any issues with your order, please email customer care for assistance.

2. Does Papillon Marketplace offer bulk discounts?

If you are interested in buying in bulk with wholesale pricing, please visit www.papillonwholesale.com

3. Can I visit Papillon's artisan facility in Haiti?

YES! We love hosting teams and individuals at our artisan facility in Port-au-Prince, Haiti. If you're interested in scheduling a tour, please contact shelley@papillonmarketplace.com

Still Have Questions?

CUSTOMER CARE: customercare@papillonmarketplace.com

BILLING INQUIRIES:loick@papillonmarketplace.com